HVAC issues are a pain. They can be expensive and when you don’t know anything about the subject it’s hard to know whom to trust. I had Southern Comfort install a new system 7 years ago. They came well recommended and did a great job for a good price, but as it turned out there was a small manufacturer’s defect in the equipment. This came to light two years after the warranty expired but Mark went to work on the problem, diagnosing it and getting the manufacturer to come through with a new part. Altogether, his team has made six trips to my home, a good 60 miles from their home base. They’ve always been on-time, courteous, and knowledgeable. The office staff are friendly and helpful (I’ll miss talking with them!). And Mark himself is easy-going, professional, and committed to doing what’s best for his customers even when this involves considerable trouble and expense. My thanks to all of them!
It has been so hard to find a trustworthy, honest HVAC company and I have finally found one! I cannot express my gratitude enough to the owner, Mark. He looked over our entire system and listened to a few HVAC problems we had been having. Other companies had previously tried to sell us on thousands of dollars worth of repairs, but Mark was able to pinpoint just a few (much less expensive) things would help solve our HVAC problems. I really valued his advice and never felt like I was being “sold to” like many other companies had tried.
They saved my money. Highly recommend this company! Thank you!!! Was ready to buy a new AC unit. You guts are amazing!
I had Southern Comfort Heating & Air move my air conditioner. They did a fantastic job covering all the hoses and wires and putting the equipment right where I wanted. Cleaned up after the work and just did an fantastic job. I was very pleased and would recommend them to others. Thank you so much! Linda